Transcend Block Management: A different approach
At Transcend, our aim is to make the business of residential block management of flats as simple, straight forward and inexpensive as possible.
These are the questions you should be asking managing agents to ensure that you get the best block management deal.
Frustrations with block management agents
Until now, homeowners have used traditional management agents to ‘manage’ their block to take away the hassle of administration. But for the most part, they fall way short of expectations:
Managing agents can be unhelpful and unresponsive, acting as if they have control and not listening or taking direction from the homeowner.
Property Services, especially insurance, can cost more through a managing agent as they commonly take hidden commissions at the homeowners’ expense.
Without active involvement from homeowners, managing agents can sanction works that are unnecessary.
The managing agent, positioned between homeowners and contractors, can actually complicate the process of organising works; homeowners often spend more time managing the agent than the contractors.