Transcend: Property Management in Essex – with a difference

At Transcend, simple checks and balances are put in place to ensure we will never become: “just another big property management company that doesn’t care”.
We firmly believe we are the best property management company around because we listen to our clients’ needs and requirements.
At Transcend we have total confidence in our range of property management services. Our growth has been carefully managed and centrally orchestrated to ensure that we are able to deal with any residential or mixed use development in the country.
It is this fresh, honest, pioneering approach that makes us market leaders in property services both in our native Essex and throughout the country.
So what is our secret? Well it’s certainly not rocket science:
- We grant our property managers the time to effectively and thoroughly manage their property portfolios and developments.
- We produce weekly finance and state of the development reports across the board, as standard.
- We report more information, direct to clients, more frequently than most other agents could even contemplate.
- We offer free, real-time access to property development information as well as financial updates (link) to all clients and leaseholders as standard.
This is only achievable because our Property Managers aren’t overburdened by looking after countless developments, allowing them to give each customer the attention they deserve.
“We report more information, direct to clients, more frequently than most other agents could even contemplate.”
Our Property Managers visit each of their sites at least once a month, offering regular client meetings as necessary, which helps to ensure that any problems are dealt with in a timely manner and that residents are kept well informed.
When it comes to the physical side of maintenance, we search the local area for excellent tradesmen rather than opting to draft in national or regional contractors, often culminating in huge savings for customers.
This means we can keep our costs low while retaining a high quality service all round, leaving us with many happy customers. This keeps us happy too.